Webinar series 

Register for one of our upcoming webinars below or watch past webinars here

Patricia Bossons - Neuroscience and Coaching – A User’s Manual for the Brain

June 20, 2019

About the Webinar

Coaching is now widely recognised as a powerful way of increasing your management and leadership effectiveness, and also as a core management skill in itself. Having a coach is now seen as something successful managers and leaders do in order to be on top of their game, and being able to coach others is also seen as part of the manager’s essential tool kit. There are many different styles, tools and techniques of coaching, which have been achieving excellent results for many years. With the development of neuroscience and our increasing understanding of how the brain works, we can now gain insight into why the tools and techniques of coaching work, and how to maximise the benefits from it.

Outcomes from the session include the following understandings, which will make your coaching more effective:

  • how to change a behaviour, and develop a new one
  • how to target coaching to work with the brain, not against it
  • what is needed for creativity to take place
  • why some managers don’t seem to be ‘good with people’, and how coaching can help

About Patricia Bossons

Patricia is a Business Psychologist specializing in Executive Education and Personal Development. Before joining Massey in 2016, she was the Founder and Director of the Henley Centre for Coaching and Behavioural Change at Henley Business School, University of Reading, in the UK.

She has worked at the interface of academia and business for most of her career, designing and delivering both qualification and non-qualification Executive Education programmes for organisations and individuals. Patricia has a strong interest in working across cultures, and has worked in many different countries around the world. She has worked as an Executive Coach for many years, and presents at conferences internationally.

Her publications include numerous practitioner articles and papers, in addition to:


  • ‘Mentoring, A Henley Guide to Best Practice’, Palgrave MacMillan, 2004
  • ‘Coaching Essentials’, Bloomsbury,2009, 2nd Ed. 2012
  • ‘The Neuroscience of Leadership Coaching’, Bloomsbury, 2015
  • Chapter in ‘Leadership and Personal Development, a Toolbox for the 21st Century Professional’ (Eds Kruckeberg, Amann & Green), IAP, 2011 “ How to Build a Network that Works”

Jens Mueller

July 18, 2019

About the Webinar

Change is great – as long as I don’t have to change!

  • The business landscape has become more competitive than ever before – it's a cut-throat world like never before, and the arena is global. Customers and competitors owe you nothing and will stop at nothing to trample your business model into the dust of history. The only way to remain alive and sustainable in this new environment (where borders don’t matter, and competitors arrive on your customers’ computer screens from anywhere) is to eat them faster than they can eat you.
  • Good firms understand that by launching “mock attacks” from within, and by constantly looking for new ways to provide exceptional value to customers, their chances of survival increase. These strategies of change are unsettling and generally hated by managers and staff, but they are necessary.
  • To embed a willingness for constant change deep within the fabric of a firm, the culture of the business, whether a tiny online firm or a huge multi-national organisation, must allow ideas to flow freely across the all layers and departments. This sense of excitement, testing new ways to satisfy customers, is a culture driven from the Board through a relentless focus on developing ONE core competence in the firm.


  • Each participant receives a link to a recent “Culture Change” case book with examples how global leaders manage their firms through turbulent times
  • After this event, you will understand that strategy drives change - and that culture eats strategy for lunch
  • You will have a new resource available to manage change: A “Change Ready” check list

About Jens Meuller

Jens blends his teaching of MBA students and corporate leaders as Professor at Massey University and at universities in the USA and China, with a 30+ year career as founder/leader/director of global firms, often in the technology/health sectors. He is the longest-serving director of the $1 Billion PHARMAC medicine buying agency in New Zealand and has advised Crown Ministers and Ministries in health, business and global positioning of New Zealand. Jens’ work focuses on turnaround strategies to assure the long-term growth of organisations in competitive markets. Jens holds two Doctorates and three Master's degrees, is a Member of the NZ Order of Merit and has authored/edited seven business text books. He lives in Tauranga – and in airplanes…

Ted Zorn - What we get wrong over and over again about leadership

August 22, 2019

About the Webinar

Leadership is perhaps the most researched and least understood subject in all of the social sciences. And Amazon currently has over 70,000 leadership books! So, why do we struggle to understand something that’s so important and fundamental to every part of society?

This webinar will talk some of the most misunderstood aspects of leadership and the roots of our misunderstanding. Once we understand where we’ve gone wrong and why, we can start to identify what we can actually do to get a better handle on what works. The webinar will end by focusing on some practical lessons for being an effective leader.

By attending this webinar you will learn …

  • The main sources of confusion about what underlies effective leadership
  • How changing social norms and values influence expectations for leadership
  • Principles of leadership that transcend time and culture

About Ted Zorn

Ted Zorn is a Professor of Organisational Communication and Head of Massey Executive Development. He is both a scholar and practitioner of leadership, with more than 80 publications and numerous awards for his research. And, for more than 20 years he’s held leadership roles in universities, professional associations and community organisations, including as Dean of Massey Business School and Deputy Vice-Chancellor of Massey University. He has a record of creating positive changes in each of his leadership roles. His more than six years as Dean at Massey Business School saw the creation of multiple new, successful education programmes; doubling of research output (while improving quality); and placing Massey at the top of NZ business schools in the Shanghai International Rankings for business management and finance. During his three years leading Massey’s Albany campus growth initiative, a decline in enrolments was reversed and converted to consistent growth of more than 7% per annum.

  1. Step 1 Selection
  2. Step 2 Registration
Thursday 20 June
12:30 p.m. - 1:00 p.m.
Neuroscience and Coaching – A User’s Manual for the Brain
Thursday 18 July
12:30 p.m. - 1:00 p.m.
Thursday 22 August
12:30 p.m. - 1:00 p.m.
What we get wrong over and over again about leadership
Event registration summary
Webinar with Patricia Bossons:
Webinar with Jens Mueller:
Webinar with Ted Zorn: